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Refund Policy

In the following circumstances you are entitled to request a monetary refund:

1) If it is proven that your card was used fraudulently on our website your money will be refunded.
Should you suspect credit card fraud, please contact us immediately and we will investigate.

2) For erroneous purchases made by you, provided that these are not systematic requests (one time only):
- If the purchased membership cycle hasn't started yet, then you are entitled to a full refund.

3) In case we terminated your membership for any reason, with or without explanation.
In such a case, you shall receive a refund, pro rata, of any paid but unused fees that we have received from you.

If your membership was terminated by reason of violation of our Terms & Conditions and (or) Privacy Policy, or at your request, you will not be entitled for any refund of unused fees.

The money refunded will NOT exceed the amount paid for a particular service or product.

How to Request Refund
If you wish to request a refund for any of the above reasons, please contact us via our Customer Support: https://3hook.com/contact. Once your request is approved, you will receive a refund, as set forth above.

Declaration
Please also note should you chargeback any transactions billed to your account, we may be required to disclose any and/or all private communications sent/received by you through our Service in order to prove the validity of the charges billed to your account our Privacy Policy will therefore not restrain any such disclosures.
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